Payment Terms and Cancellation Policy

  • All reservations require a valid credit card or debit card to secure your booking; however, no payment or deposit is required at the time of booking.
  • All bookings are paid for upon arrival, except for large group bookings. For group bookings of 3 rooms or more, please contact us directly for specific group payment and cancellation policies.
  • You may cancel free of charge before 1:00 PM, 2 days prior to arrival.
  • You will be charged the total price of the first night's stay if you cancel within 2 days of arrival (after 1:00 PM, 2 days prior to arrival).
  • Cancellations will only be accepted during office opening hours via email or phone call. Voicemails will not be accepted; the cancellation must be acknowledged by a member of our office team. Office hours are 8:00 AM to 8:00 PM. Any cancellation made after 8:00 PM will be treated as received at 8:00 AM the following morning.
  • No-shows will incur a cancellation fee.

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